With e-signing, as with most things in life, there is no one-size-fits-all solution. Why? Because the needs of every user are different.
While some people can effectively manage all their documents with a basic no frills e-signature package, others might require a complex feature-rich tool or a solution that forms part of a more comprehensive document management system.
The key to finding the right solution for you is to select the simplest and most affordable service that meets your specific requirements. After all, bigger is only better when the added extras that you’re paying for are genuinely useful to you and your business.
Selecting the Right Online Document Signing Software
Previously on our blog, we explored the different solutions offered by the seven main e-signature service providers. Here, we are going to take a deep dive into the difference between the packages offered by SignRequest and DocuSign.
Our aim isn’t to crown either solution as ‘the best’; we just want to clearly show the differences between the two, so you can decide which e-signing service is best suited to your needs.
After reading, we think you’ll agree with us that while DocuSign is specifically geared towards the requirements of large enterprises, SignRequest’s e-signature service is an ideal solution for individual entrepreneurs and companies of all sizes.
Furthermore, the functional simplicity of its design makes SignRequest an excellent choice for both newcomers to electronic signing and very experienced e-signers who are looking for an easy-to-use tool to speed up their workflow.
Free Trials Cross-checked
Both DocuSign and SignRequest give customers the opportunity to try out their e-signing services before making a purchase.
With SignRequest you can sample full versions of the Professional Plan or the Business Plan free of charge for 14 days. Whichever plan you choose to try out, you will be able to access the full range of available features for the duration of your trial.
Having unlimited access to a plan gives you the chance to really get a feel for how it works and to decide which of its features are useful to you. For example, you may decide during your trial of the Professional Plan that being able to create five handy document templates suits you perfectly. Alternatively, you might find the feature so useful that you decide to go for the Business Plan which lets you create an unlimited number of templates.
DocuSign gives you the option to create a free account and use it for 30 days, however you can only use it to access the most common features. If you want to make use of any of the advanced features, or what are described on the company’s website as ‘paid features,’ you will need to purchase a subscription.
Both DocuSign and SignRequest also allow you to create a developer or sandbox account. Create a sandbox account to test out API options and advanced features. The sandbox and developer accounts are for testing only, all contracts sent from these accounts are watermarked and therefore invalid.
As you’d expect, there is a lot of cross-over between the companies, with both SignRequest and DocuSign offering features like single sign-on (SSO), customized branding, bulk send, multiple languages, templates and various software integrations.
DocuSign offers a larger number of features, some of which – like enterprise level support and customizable usage limits – are aimed at larger sized corporations.
By contrast, SignRequest is a user-friendly e-signature solution designed with simplicity and functionality in mind. As a result, the gimmick-free plans only include features which are widely held to be genuinely useful.
In addition to essential features like being able to send and sign documents from any device, SignRequest offers a carefully handpicked selection of more advanced options including premium integrations and text message verification.
SignRequest’s most feature-rich subscription plan is its Business Plan which gives you 18 different features for $12 per month if you purchase an annual subscription. By comparison, DocuSign’s Business Pro account, offers 19 features but costs $40 a month if you purchase an annual subscription.
SignRequest may boast fewer features than DocuSign, but its streamlined subscription service includes a couple of very useful tools which its competitor either charges extra for or doesn’t offer at all. For example, API and integration with Salesforce is included in the subscription price of SignRequest’s Business Plan but with DocuSign’s Business Pro, both these features will cost you extra.
In terms of offering unique features, only SignRequest lets you:
- decide in what order a document is to be signed
- create a custom landing page for signers
- send multiple documents in one go
- enjoy unlimited phone support
Putting Pricing Under the Microscope
Those of you on a tight budget will be delighted to know that SignRequest and DocuSign each offer an e-signing plan that’s 100% free of charge. Both plans can be accessed by one user only.
With SignRequest you can start sending and signing documents straightaway without sharing any payment card information. Use SignRequest’s Free Plan to send and sign up to 10 documents per month from any device.
The Free Plan features 15 languages, plus it’s integrated with Google and will provide you with the reassurance of a secure audit trail.
With DocuSign’s Free Account you can sign documents and send a maximum of three envelopes (objects containing recipient information, documents, document fields, and timestamps that indicate delivery progress). The Free Account only has very basic options but can be used to keep and store documents and adopted signature and configure mailing preferences. It essentially serves as a stepping stone on the pathway towards a paid subscription.
In terms of paid plans, SignRequest offers two options. Firstly, the Professional Plan which gives you all the features of the Free Plan plus a raft of added extras including the ability to create templates, send attachments, send multiple documents at once and an option to choose your authorization method.
The Professional Plan costs $7 per month per user if you purchase an annual subscription, or $9 a month if you pay monthly. The price includes the use of the subscription by one team, making it an attractive option for small business owners.
DocuSign’s most affordable paid subscription is the Personal plan, priced at $10 per user per month on an annual subscription or $15 a month if paid for monthly. The plan can be accessed via a mobile app, but it only grants you access to basic signing fields.
The Personal plan is restricted to one user, and only lets you send five documents for e-signature per month – that’s half the number you can send per month with SignRequest for free!
The Business Plan is SignRequest’s most expensive and most feature-packed subscription. It gives you all the features offered in the Professional Plan plus a whole lot more for just $12 per person a month on an annual subscription or $15 a month if purchased monthly.
Those extra features include unlimited templates, the ability to work with an unlimited number of teams, SSO, bulk send, API, and unlimited phone support. You can also take advantage of a wider range of premium integrations including Salesforce, M-Files, Topdesk and Formdesk.
DocuSign’s premium subscription service is the Business Pro plan which will set you back $40 per person a month on an annual subscription or $60 per person a month if paid monthly. The plan comes with about the same number of features as SignRequest’s $12 a month Professional plan, plus the option to purchase additional advanced features.
Only DocuSign offers a subscription plan priced in the mid-range – the Standard plan – which comes with just 11 fairly basic features.
At $25 per person per month for an annual subscription, or $40 per user per month on a monthly subscription, the Standard plan costs significantly more and offers less functionality than SignRequest’s premium Professional plan.
It’s All About Value
In summary, DocuSign is the most expensive option but offers a broader range of features, some of which are geared towards its target market of larger companies. The company also has a wider number of plans to choose between.
By comparison, SignRequest is much more affordable and offers a simpler and more streamlined service with fewer non-essential features. Where DocuSign offers a choice of three paid for plans, SignRequest offers just two.
What really shines through when comparing these two e-signature services is that SignRequest offers users by far the best value for money. For sole proprietors, freelancers, and small to medium sized enterprises, SignRequest’s easy-to-use and affordable solution is a perfect match.
Ask yourself, do you need all those specialized features or does a more user-friendly solution suit you better? You can always just give it a go before making up your mind.
To try SignRequest’s Professional or Business plan now for 14 days free of charge, click here.